After purchasing Cengage Unlimited or course access, you are still asked to purchase access in WebAssign. The account listed in WebAssign does not match the account you used to purchase access.After purchasing course access, you are still asked to purchase access in WebAssign. The account listed in WebAssign does not match the account you used to purchase access.
Resolution
-
Contact customer support to unlink your Learning Management System and WebAssign
account.
- United States
-
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- 1-800-354-9706
- Africa, Europe, and the Middle East
-
- support.cengage.com
- +441264 342932
- Asia
- cengageasia.com/contact-us
- Australia
-
- https://cengage.com.au/contact-us
- [email protected]
- 1300 790 853
- New Zealand
-
- https://cengage.com.au/contact-us
- [email protected]
- 0800 449 725
- Canada
-
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- (800) 310-5661 (M–F 9 AM to 5 PM EST)
- India
-
- https://www.cengage.co.in/Contact_Us
- [email protected]
- 0120 684 1300
- International Customer Support (8 AM – 6 PM EST)
- 1-800-599-3663 or 1-859-657-4786
- [email protected]
- Latin America
-
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- [email protected]
- Support hours: Monday–Friday; 5 AM–7 PM CST (Mexico City Time)
- Languages: Spanish, English, Portuguese
- Argentina
- 0800-444-CENGAGE (2364243) option 8
- Brazil
-
- [email protected]
- 0800-CENGAGE (23642438) option 8
- Colombia
- 01800-01-CENGAGE (2364243) option 3
- Mexico
- 01800-CENGAGE (2364243) option 8
- Sign in to WebAssign again to link the correct account.