FAQ Troubleshooting and Support This section addresses some frequently asked questions. What Does a Red Asterisk Mean?A red asterisk generally indicates an override of some kind. Examples include score overrides, due date extensions, and dropped assignments. It can also indicate a non-WebAssign assignment. Where Do Schedule Weeks Come From?Week numbers on the Schedule page are based on the start and end dates for your class section. Week 1 is the week containing your section's start date. Weeks start on Sunday and count up to and including the week containing the end date for your section. What happens to my existing WebAssign account?Nothing â except that you now sign in to WebAssign using your Cengage username and password. What if I already have a Cengage account?You can link your existing Cengage account to your WebAssign account. What if I sign in through an LMS like Blackboard or Canvas?You will continue to sign in through your LMS just as you do now. What happens to my access codes and purchases?Nothing â you'll continue to have access to the classes and content you have purchased. Can I create a Cengage account without an email address?In most cases, you are required to use an email address as your Cengage username. There are situations, including accounts for Kâ12 students using NGLSync, when using an email address is not advisable or permitted. Some features, such as username recovery, password resets, and email notifications, can't be used without an email address associated with your account.