Blackboard Problems Troubleshooting and Support > LMS Troubleshooting Sometimes problems can occur with WebAssign and Blackboard®. Not Automatically Signed in to WebAssign from BlackboardWhen you open WebAssign from Blackboard, you should be automatically signed in to WebAssign. Sometimes this does not happen and the WebAssign sign-in page is displayed instead. Blackboard Not AvailableIf the Blackboard system is unavailable, you can sign in to WebAssign directly if you have previously set your WebAssign password. Blackboard Syncing ErrorsSome users who created their WebAssign course in Blackboard are unable to sync data between WebAssign and Blackboard. Courses must be created in WebAssign, then linked to in Blackboard.